I have been a client of Costen Insurance since it first opened its doors thirty-one years ago. Throughout these thirty-one years, I have been totally satisfied with the efficient service provided and have special praise for the ‘Costen’ honesty and integrity. Any concern or query I have had has been answered promptly, often with great patience on the part of the Costen ‘family’ members. Whether from home or in accepting phone calls from thousands of kilometres away (twice - to relay information about rental vehicles and years later to guide me from long distance through the intricacies involved in dealing with my Calgary home’s flooded basement), Costen Insurance has been able to resolve any of my insurance related issues readily, effectively and with alacrity.

As the renewal date for my policy nears, I attend a relaxed, no pressure office appointment to review and discuss the new options available, their cost and coverage and how they would best suit my current needs. My numerous questions are patiently and fully answered in simple, straight forward terms. The Costen knowledge and expertise are greatly appreciated.

I have watched the business grow to see the President’s reins be passed from Father to Daughter, the Costen honesty and integrity remains intact.

Gem H.

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