I have been a client of Costen Insurance since it first opened its doors thirty-one years ago. Throughout these thirty-one years, I have been totally satisfied with the efficient service provided and have special praise for the ‘Costen’ honesty and integrity. Any concern or query I have had has been answered promptly, often with great patience on the part of the Costen ‘family’ members. Whether from home or in accepting phone calls from thousands of kilometres away (twice - to relay information about rental vehicles and years later to guide me from long distance through the intricacies involved in dealing with my Calgary home’s flooded basement), Costen Insurance has been able to resolve any of my insurance related issues readily, effectively and with alacrity.

As the renewal date for my policy nears, I attend a relaxed, no pressure office appointment to review and discuss the new options available, their cost and coverage and how they would best suit my current needs. My numerous questions are patiently and fully answered in simple, straight forward terms. The Costen knowledge and expertise are greatly appreciated.

I have watched the business grow to see the President’s reins be passed from Father to Daughter, the Costen honesty and integrity remains intact.

- Gem H.

"Cory was pleasant, funny, patient, asked a lot of questions and listened so that he could get me exactly what I needed at the price I could afford.  I have never had better customer service anywhere before.

People often will complain about bad service but forget to compliment when the service is exemplary like my experience with Cory.  I am so happy to be insured with my car and motorcycle through Costen and Associates."

- Kristine M

“As a traveler who is regularly out of the country, Costen & Associates have continued to show me patience and offer advice to ensure I am getting the best out of my car insurance. The staff are always friendly and knowledgeable and I have no doubt that I will continue to do business with them when I eventually return to Canada.”

- Emma Levine

"We just wanted to thank everyone at Costen & Associates for everything that they have done to help us with our insurance needs. We especially wanted to thank them for doing such a great job and for answering all of our never-ending questions so promptly! We’ve never had to worry since we got all of our insurance in place through Costen & Associates. Thank you!"

- Derek & Lindsay Borden

“Just a short note to again express my very profound gratitude for making an exceedingly painful time a whole lot less complicated. Mike and I always felt that you ‘saved’ his career when you accepted him as a client, and the exemplary service and care he always received carries on. I thank you from the bottom of my heart.”

- Anne Hayes

“Costen & Associates made it possible for me to insure my new motorcycle when my long-term insurance provider would not. And they made it easy, doing all the research for me. They provide excellent service, competitive rates, and are centrally located if the need arises to visit their office. I am very happy to recommend Costen & Associates to anyone.”

- Pat Quinn

“I was extremely happy to receive customer service that not only met my expectations but exceeded them, therefore this letter is being sent to you in appreciation for your company and your staff.”

- Cam Longeway

“We have nothing but praise for Costen & Associates. Every time we call or email, we get fantastic service for both our business and personal insurance needs, nothing is ever too much trouble”

- Helen & John Parker-Hall , Streets Ahead Driving Ltd.

"I like to believe that I only deal with companies that provide reasonable service, in all areas of my life. And in the past, the same has been true with Insurance Brokers. I have received reasonable service. The difference with Costen & Associates, is that they think of the next step. They consider the questions that will likely come up and then provide relevant information to make an informed decision. Simply excellent detail and insightful direction. How fantastic is that! I know from my experience in business that this is an amazing skill, one to be recognized."

- Ken Lang, SabreTEC Barter

“I took a motorcycle trip to the USA with about 20 other riders. Along the way my motorcycle started to give me some grief, so rather than run the risk of breaking down along the way and in order for me to continue on the journey with my fellow riders, I decided to purchase a new bike. I placed a call to Costen & Associatest. They were thorough, quick, and understood the situation I was in. The service they provided me was amazing. I am grateful to have such a wonderful Insurance Broker who sincerely cares about their clients and are able to provide such excellent customer service. Thanks to everyone for their dedicated service and exceptional customer care.”

- Sonja G.

As an Insurance Broker In Calgary, we can help you find a suitable solution for all of your insurance needs. Give us a call!